Streamvane

Genesys Cloud Connector Roadmap

Complete Streamvane connector roadmap: 70+ industrial targets across messaging, BI, warehouses, CRM, cloud events and observability — honest status for real-time Genesys Cloud integration.

The Streamvane connector roadmap across twelve categories
Implemented

Built and running in production deployments.

Production-proven

Proven pattern delivered on enterprise programs.

Framework-ready

Platform package pattern defined; GA on deployment.

Streamvane is an integration framework, not a six-row connector table. This page is the honest status view of the full industrial catalog documented in 06-industrial-connector-catalog.md.

Rule: Only items marked Implemented or Production-proven are GA unless your contract states otherwise.


How new connectors ship

  1. KPI semantics exist in Reactive Engine (reuse, don't re-ingest Genesys)
  2. New Global.Platform.{Connector} package — same pattern as RabbitMQ and Power BI Dispatcher
  3. Payload mapper for target protocol
  4. Host registration + Key Vault secrets
  5. Monitoring, acceptance tests, runbook

Estimated effort: platform package extension, not a new Genesys integration program. See 05-connector-extension-architecture.md.

Customer demand moves Framework-ready → Implemented on the roadmap.


Tier 1 — Implemented / production-proven

ConnectorCategoryStatus
Azure Service Bus ingressAzure platformProduction-proven
Operational storeData platformProduction-proven
Power BI streamingAnalyticsImplemented
REST APIsHTTP / APIImplemented
Scheduled HTTP operational feedsHTTP / WFMProduction-proven
RabbitMQ / FIL bridgeMessagingImplemented
Application Insights (hosts)ObservabilityImplemented

Tier 2 — Framework-ready (next platform packages)

High priority — architecture defined, aligns with existing egress patterns.

ConnectorCategoryPage
Apache KafkaMessaging/connectors/kafka
Azure Event HubsMessaging/connectors/azure-event-hubs
Azure Event GridCloud events/connectors/cloud-events
Grafana / PrometheusAnalytics / observability/connectors/grafana
Kibana / ElasticsearchAnalytics/connectors/kibana
SalesforceCRM/connectors/salesforce
SnowflakeData platform/connectors/snowflake
Azure Synapse / Data FactoryData platform/connectors/data-platforms
DatabricksData platform/connectors/data-platforms
Microsoft TeamsCRM / ops/connectors/crm-and-cx
Generic HTTPS webhooksHTTP/connectors/webhooks
SFTP / Blob / ADLS batchFile / batch/connectors/file-and-batch
OpenTelemetry / Prometheus remote writeObservability/connectors/observability
TableauAnalytics/connectors/analytics-dashboards
ServiceNowITSM/connectors/crm-and-cx
Microsoft FabricAnalytics/connectors/analytics-dashboards

Tier 3 — Catalog (available on request)

Valid industrial standards — scoped when a client program requires them. Full list in 06-industrial-connector-catalog.md.

Messaging: Amazon MSK, Pulsar, NATS, ActiveMQ, IBM MQ, Solace, Google Pub/Sub, Redpanda, SNS/SQS

Analytics: Looker, Qlik, Superset, Domo

Data: BigQuery, Redshift, PostgreSQL, MongoDB, Delta Lake

CRM / ops: Dynamics 365, Zendesk, HubSpot, Slack, PagerDuty, Opsgenie

Cloud: AWS EventBridge, Google Eventarc

Observability: Datadog, New Relic, Splunk HEC

WFM: Aspect, NICE, Verint native API patterns


Priority drivers (what moves the roadmap)

SignalEffect
Multiple discovery calls ask for same sinkFramework-ready → sprint
Partner SI reference architecturePackage + documentation
Enterprise RFP names specific platformScoped connector in proposal
Azure-only vs multi-cloud estateEvent Hubs vs MSK vs both

Tell us your sink mix in discovery — it shapes delivery priority.

See your Genesys KPIs flowing everywhere they belong

Book a discovery call and we'll map your metrics, your destinations and a deployment on your own Azure tenant.

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